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Customer Care Tips

Customers MOVE from B file to A

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  • A file ~ SKINCARE customers 

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  • B file ~ Not on skincare but on Anything else 

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  • Your goal is to call B file  to get them on the skincare 

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  • You did the hardwork Already ..

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  • You gave them samples, you facialed them  at one point 

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  • Script~

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  • Give them a special to start the skincare 

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  • $10, 15, 20 OFF 

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  • You cannot SELL a basic IF you are NOT WILLING to BOOK them in 10 days for a check up facial ..Then Get an BEFORE & AFTER picture of skin & add to portfolio on your phone  asap& debut get on Fb 

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  • Have her Use it  21 days ~

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  • let her know WHEN she uses it for 21 days , sends you before pic & each week 

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  • You will have  a gift ( mask )

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  • for using it every day and sending you a picture every seven days!!!

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