Customer Care Tips
Customers MOVE from B file to A
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A file ~ SKINCARE customers
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B file ~ Not on skincare but on Anything else
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Your goal is to call B file to get them on the skincare
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You did the hardwork Already ..
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You gave them samples, you facialed them at one point
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Script~
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Give them a special to start the skincare
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$10, 15, 20 OFF
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You cannot SELL a basic IF you are NOT WILLING to BOOK them in 10 days for a check up facial ..Then Get an BEFORE & AFTER picture of skin & add to portfolio on your phone asap& debut get on Fb
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Have her Use it 21 days ~
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let her know WHEN she uses it for 21 days , sends you before pic & each week
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You will have a gift ( mask )
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for using it every day and sending you a picture every seven days!!!
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